POLICIES/PROCEDURES
My home bakery is inspected and licensed through the State of Utah, I hold a current food handlers permit and I am also ServSafe Certified.
- Please read through all the information in the custom order request tab. Contact me directly through text, call, social media or email. Texting will result in the quickest response. If you haven't heard from me the same day, I will be in contact with you within 48 hours. If I haven't returned your message within 48 hours please try again, as I may have missed the notification. PLEASE NOTE: THIS IS AN ORDER REQUEST. YOUR ORDER IS NOT CONFIRMED ON MY BOOKS UNTIL I HAVE CHECKED THAT THE DATE IS AVAILABLE, WE HAVE TALKED DETAILS, AND 50% DOWN PAYMENT HAS BEEN PAID.
- 2 week notice is required. If my schedule allows a last minute order and is approved, there will be a rush fee of 20% added to your chosen pricing tier.
- 50% down payment is required to book the date of your choosing. The remaining balance must be paid within 1 week of pickup date.
- Each cookie is individually heat sealed and packaged together in a box unless ordered otherwise.
- No design changed or refunds within one week of your pickup date.
My home bakery is inspected and licensed through the State of Utah, I hold a current food handlers permit and I am also ServSafe Certified.